Services for authorized vehicle importers

• Marketing

  • Car market & aftersales market analyses and consultancy
  • Dealer network development consultancy
  • National and brand car park analyses
  • Direct mailing
  • Maintenance of customer databases
  • Customer satisfaction survey and tracking system maintenance
  • Mystery shopping

• Technical support

  • New vehicle approvals with Ministry of Transport
  • Registration certificates printing
  • Manufacturer certificates for individually imported cars
  • CoC certificates

• Technical translations and text proof reading

  • Owner manuals
  • Workshop manuals and procedures
  • Manufacturer technical bulletins
  • Others

• Dealer audits

  • Dealer standards audits
  • Warranty audits
  • Fleet sales audits
  • Discount programs audits

• Web based applications for vehicle importers & dealers

  • Registration certificates printing and delivery tracking
  • N1 partition wall orders and delivery tracking
  • Parts & Accessories orders, distribution and invoicing system
  • Parts Locator – locates spare parts in dealers stocks
  • Spare parts auctions
  • P&A warranties data collection and processing
  • Lead management – customer contacts tracking
  • On-line booking for service maintenance and repairs

• Comprehensive authorized vehicle importer agenda

  • Accredited importer by the Ministry of Transport of the Czech Republic
  • New vehicles approvals
  • Basic technical description (ZTP) issue
  • Registration certificates printing and delivery to dealers
  • CoC certificates
  • N1 partition wall supply
  • Invoicing of cars and spare parts to dealers
  • Waste package material reporting (EKO-KOM)
  • Technical requests on products and products conformity
  • Specified product return collect administration
  • End-of-life vehicle administration

• Outsourcing

  We also offer outsourcing of the individual services, delivered both internally or externally:
  • Invoicing of cars and spare parts to dealers
  • Car assistance registrations
  • INTRASTAT reporting
  • Waste package material reporting (EKO-KOM)
  • Technical requests on products and products conformity
  • Specified product return collect administration
  • End-of-life vehicle administration
  • Others